Return and Refund Policy

Return and Refund Policy

At Force Vector Athletics LLC we strive to provide exceptional services that meet your expectations. However, if you are unsatisfied with your experience, our return and refund policy ensures fairness and transparency.

Refund Eligibility

1. Request Period: Refund requests must be submitted within [time frame, e.g., 7 days] of the service date or invoice date.

2. Conditions: Refunds are considered for:

• Services not delivered as described.

• Failure to meet agreed-upon standards or outcomes, provided sufficient proof is presented.

• Instances where unforeseen issues on our end prevent service completion.

Exclusions

Refunds will not be issued for:

• Changes in customer preferences after service completion.

• Dissatisfaction due to factors outside our control (e.g., lack of client-provided information or resources).

• Cancellations outside the specified cancellation window (see below).  

Service Cancellations

1. Cancellation Window: To cancel or reschedule services without penalty, notify us at least [time frame, e.g., 24-48 hours] before the scheduled service.

2. Late Cancellations: Cancellations made after the window may incur a [fee amount or percentage of service fee of no less than $62.50]

3. No-Shows: Failure to appear for scheduled services without prior notice may result in forfeiture of any deposit or prepayment in full.

4. Membership cancellation and Missed Setup Day Fee:  If a new client agrees to a membership but repeatedly cancels the day of membership start date the client will be charged a cancellation fee.  A fee of no less than $62.50 but no greater than $77.50 will be added for each missed scheduled start date.  

To avoid these fees the client must give a 48 hours notice prior to first day of membership start date.  If the client cancels 4 or more consecutive times and the start date of membership is now pushed four weeks, the client will be charged for the entire first month to cover admin costs and scheduling impacts.

Refund Process

1. Request Submission: To request a refund, email us at [info@forcevectorathletics.net] with the details of your concern, including service date, invoice number, and the reason for the request.

2. Evaluation: Refund requests are evaluated on a case-by-case basis. We may ask for additional information to review your claim.

3. Resolution: Approved refunds will be processed within [time frame, e.g., 5-10 business days] and issued via the original payment method.

Dispute Resolution

If you are unhappy with the outcome of your refund request, please contact us to discuss your concerns further. We are committed to finding a resolution.